CX support for Dubai Pulse

What: DubaiPulse.The first open data source in Dubai.
Åsa Andersson/Fahy’s role: Through consultancy for the Smart Dubai office in my role as UX Director for du. I have through du:s and the Smart Dubai office
partnership been providing early CX/UX expertise on Dubais first platform for open data. The platform is unique and comes with high intelligence.
It brings open data to the people as well as empowering developers to build upon data creating the next generation of Dubai innovation and Smart services.
The result is an extremely well defined High fidelity prototype of how the portal works.

Official product description:“Dubai Pulse” is another achievement for Dubai, placing the emirate ahead of other developed cities around the world. The platform compiles all available data to both the public and private sectors. The new platform provides access, for the first time, to live and up-to-date data about the city. It includes three layers of data: the first will be free of charge and caters to the public, while the second offers a thorough analysis of the data (in exchange for a fee) to be used for academic, professional, commercial, and economic purposes. The third and final layer includes data accessible exclusively to Dubai Government entities.

My output has included:
-Customer Experience exploration
-User journeys
-Low fidelity sketching and concepts